"Got Questions? We've Got Answers! Explore Our FAQs for Everything You Need to Know."

FAQs

How do I place an order?

Placing an order is simple! Here’s how:

  1. Browse our website and add items to your cart by clicking on the "Add to Cart" button next to the product.
  2. Once you're ready to check out, click the shopping cart icon and review your order.
  3. Click "Proceed to Checkout" and fill in your shipping and payment information.
  4. Confirm your order and complete the payment process.

Can I change or cancel my order after it’s been placed?

We process orders quickly to get them to you as soon as possible. If you need to change or cancel your order, please contact us immediately at [insert contact email] or call [insert contact number]. We will do our best to accommodate your request, but once the order is shipped, we’re unable to make changes.

What payment methods do you accept?

We accept a variety of payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express, etc.)
  • PayPal
  • Other secure payment options (depending on your region)

At checkout, you will be able to select your preferred payment method.

Is my payment information secure?

Yes, your payment information is completely secure. We use encryption (SSL) technology to protect your personal and financial details during the transaction. Our payment processors follow the highest security standards to ensure a safe and secure shopping experience.

Do I need an account to shop at MayroShop?

No, you don’t need an account to make a purchase. You can check out as a guest. However, creating an account allows you to track your orders, save your shipping information, and receive updates on new arrivals, sales, and special promotions.

How can I contact customer service?

If you have any questions or need assistance, our customer service team is here to help!

You can contact us by:

  • Email: [insert contact email]
  • Phone: [insert contact number]
  • Live Chat: Available on our website during business hours.

Are your products suitable for sensitive skin or allergies?

We take great care in selecting products that meet high standards of quality. However, we recommend reviewing individual product descriptions for specific information on ingredients, materials, or suitability for sensitive skin. If you have specific allergies or sensitivities, please check the product details or contact us for further assistance.

Can I change the shipping address after placing an order?

If you need to change your shipping address, please contact us immediately. Once the order is processed and shipped, we cannot make changes to the address. However, we will try to assist you with any address correction requests as soon as possible.

How long will it take for my order to arrive?

Shipping times depend on your location and the shipping method selected. Domestic orders typically arrive within 5-7 business days, while international orders may take longer (up to 15-20 business days) depending on the destination and customs processing.

You can check the estimated delivery time and shipping options at checkout.